Refund policy
Return & Refund Policy
fatty15 offers a 30-day money-back guarantee on first-time eligible purchases made directly through fatty15.com.
The guarantee applies to the following eligible products:
- One 30-Day Trial Kit
- One 90-Day Starter Kit
- One Gummies Pouch
Refund requests must be submitted to info@fatty15.com within 30 days of the first purchase order date.
The 30-day guarantee applies only to a customer's first eligible purchase of capsules or gummies. It does not apply to 6-Month Supply Kits, Annual Supply Kits, subscription refills, merchandise, repeat purchases, or purchases made through third-party retailers.
For damaged or defective products, customers should contact the fatty15 Customer Service Team within 30 days of delivery. If the issue is confirmed, fatty15 may provide a replacement or refund at no cost to the customer.
Approved refunds are issued to the original payment method.